Privacy Policy

Data Controller

Miguel Angel Gan Martín Postal address: C/ La Colina S/N LA COLINA PÁDEL Y TENIS 29620 Torremolinos (Málaga) Email address: contacto@fisioterapiaganmartin.com   Phone. 670 031 498

How we have obtained your data

Collection from the data subject: If you are a current or potential customer, or just a user of our website, you have provided the data to us, either offline or online, by requesting our services in order to maintain the contractual relationship with you, or by contacting us to request information. When you provide us with your personal data, you guarantee that you are authorized to share this information and that it is true, accurate, correct, and up-to-date, that it is not confidential, does not violate any contractual restrictions or third-party rights, and you commit to not impersonating other users. Collection automatically when visiting our website: If the data has been provided to us through this website, we collect information, for example, when you access the page, when you register as a user, fill out any form with personal data, or when you contact us directly by email. When you visit our website, data is sent from your browser to our server to optimize our services and improve your user experience, for example, when you access the page or when you log in to our services through third-party services like social media or Google. These data may be collected and stored automatically by us or by third parties on our behalf. This data may include:

–                      the user’s IP address

–                      the date and time of the visit

–                      the URL of the site from which the user came

–                      the pages visited on our website

–                     information about the browser used (browser type and version, operating system, etc.)

We may process and record such usage, sessions, and related information, either independently or with the help of third-party services, including through the use of ‘cookies’ and other tracking technologies such as flash cookies and web analytics. Our website has social media connectors. When you choose to interact with us through a social network, we cannot be held responsible for the privacy settings chosen by the user. The social network may inform us of your IP address or which page you are visiting on our website and may set a cookie to allow them to function properly. For example, your name may appear in the ‘likes’ you give or in the comments you make on our page on a social network. If you do not want your personal data to be associated with those ‘likes’ or comments, configure your privacy settings to prevent it, such as pseudonymizing your data by using a nickname or alias that does not reveal your full name. If you log in to one of these social networks during your visit to our website, the social network may add that information to your profile, and that information will be transferred to the social network. If you do not want this data transfer to occur, log out of the social network before visiting our websites or mobile applications, as we have no control over this data collection and transfer through social connectors. Si el usuario, a través de nuestra página oficial en una red social, decide publicar y/o compartir textos, fotos, vídeos y otro tipo de información y/o contenidos éste será el único responsable de que dichos contenidos cumplan la normativa legal correspondiente. We remind you that with regard to the data of other individuals, you must respect their privacy, paying special attention when communicating or publishing their personal data. Only the data subject can authorize the processing of their personal data. The user may only post on this page, or on our official page on social networks, personal data, photographs, information, or other content that they own or for which they have third-party authorization. If you provide us with or publish third-party data, it is your responsibility to have their prior and explicit consent to use, communicate, and publish it, and it is your responsibility to inform them of the processing of their data by us or its publication by you. Publishing third-party data without their consent may infringe, in addition to data protection regulations, those related to the right to honor, privacy, or the right to one’s own image of those third parties. In any case, we may remove any content posted by the user from this website as well as from our social media pages when we detect that the user has violated applicable legislation and the provisions outlined in this privacy policy.  Social media platforms are not hosted directly on our services. Your interactions with them are governed by their policies, not ours. Read the privacy policies of those social media platforms for detailed information on the collection and transfer of personal data, your rights, and how to configure your privacy settings.

Third-party data

Regarding the data of other individuals, you must respect their privacy, taking special care when publishing their personal data. We remind you that, as a user, you can only provide and consent to the processing of your own personal data, not that of third parties. If you provide us with third-party data, you are transferring personal data, and it is your responsibility to have the prior and explicit consent of those third parties to use and provide us with their data. You are also responsible for informing them about the inclusion of their data in our files. Publishing third-party data without their consent may infringe, in addition to data protection regulations, the right to honor, privacy, or the right to one’s own image of those third parties. These rights are protected by the provisions of Organic Law 1/1982, of May 5, on the civil protection of the right to honor, personal and family privacy, and one’s own image.

Purpose

We may process the data for various purposes, such as:

a)                    If you are a current or potential customer, to maintain contact and communication with you, manage the contractual and/or commercial relationship, including after-sales services and warranty.

b)                    If you are merely a user of our website or the sender or recipient of an email, to maintain contact and communication with you and manage the requests you make to us online.

c)                    In the case of providing us with your curriculum data or sending us your resume, to contact you and manage the selection processes we carry out.

e)                    To conduct opinion and/or satisfaction surveys and send you, through electronic communications, information about our activities, products, and/or services. If we already have a prior contractual relationship, we will send these communications based on our legitimate interest. If we do not have a prior contractual relationship, we will only send you such communications if you authorize us by selecting the option explicitly provided for this purpose in the relevant forms. The electronic communications we send you will include, within the communication itself, the option to opt-out from receiving them. If you choose this option, we will stop sending you such communications in the future.

Retention period

The personal data you provide to us will be kept as long as you do not request its deletion. Even if deletion is requested, we may retain them for the necessary time, limiting their processing, solely to comply with the legal/contractual obligations we are subject to and/or for the legal periods established for the prescription of any responsibilities on our part and/or for the exercise or defense of claims arising from the relationship with the data subject.

Legal basis

The legal basis that legitimizes us to process your data may vary: On one hand, it may be the legal relationship that binds us if you are a current customer/supplier, or the pre-contractual relationship of any kind between the parties if you are a potential customer/supplier (for example, if you have requested information, an offer, or a quote…). The provision of the requested data is mandatory as it is essential to formalize and/or maintain the contractual or pre-contractual relationship and to fulfill the legal obligations derived from it; if you do not provide them, we will not be able to provide the service arising from that relationship.  It may also be your consent if you have made a request through our website as a mere user or if you have sent us your resume. You grant us this consent unequivocally by providing us with your data online or offline, and such provision is considered a clear affirmative act that expresses your consent. You may withdraw this consent at any time by sending us an email to contacto@fisioterapiaganmartin.com. However, such withdrawal may mean that we will not be able to respond to your request.  It may also be the compliance with regulations on anti-money laundering, tax, etc. Our legitimate interest as an organization also constitutes a legal basis for processing your data to: 

-Conduct opinion and/or satisfaction surveys

-Inform you about our activities, products, and/or services (even through electronic communications)
If we already have a prior contractual relationship, we will send these communications based on our legitimate interest.In the opposite case, we will only send you such communications if you give us your consent by selecting the option explicitly included for this purpose in the relevant forms. In any case, the electronic communications we send you will include, within the communication itself, the option to opt-out from receiving them in the future.

Recipients

We inform you that the data you provide may be communicated to third-party entities for the fulfillment of purposes directly related to the legitimate functions of the transferor and transferee, such as:

1.                    To the transport companies responsible for the logistics of shipping and delivering our goods.

2.                    To banking entities for the management of collections and payments.n de cobros y pagos

4.                    To entities or organizations to which there is a legal obligation to communicate data (Tax Administration, etc.).

INTERNATIONAL TRANSFERS
In the event that we use U.S.-based service providers who may have access to personal data to provide auxiliary services to our activity (hosting, housing, software as a service, remote backup, IT support or maintenance services, email managers, email sending and email marketing, file transfers, etc.), these companies may differ and change over time. However, in any case, we will choose companies that are part of the Privacy Shield agreement between the U.S. and the EU, or those located in countries that have been declared to have an adequate level of protection, meaning they are obligated to comply with requirements equivalent to European data protection standards. In any case, by accepting this data protection policy, you expressly and unequivocally authorize the communication of the data to these companies, understanding that this implies an international data transfer to a country outside the European Economic Area and giving your unequivocal consent to such transfer.

Rights

You may, when applicable, exercise your rights of access, rectification, deletion, limitation, and opposition to the processing of your data, as well as the right not to be subject to decisions based solely on the automated processing of your data, at the postal or email address provided at the beginning of this privacy policy. In both cases, through a written and signed request, attaching a copy of your ID card, passport, or another valid identification document. In the case of modification of your data, you must notify us at the same address, with this company disclaiming any responsibility if you fail to do so.

Right of access: You can ask us what personal data we are processing, including requesting a copy of this data.

Right of rectification: You can request the rectification of inaccurate personal data or ask us to complete any incomplete data, including through an additional statement.

Right of deletion (right to be forgotten): You can request the deletion of your personal data when: they are no longer necessary for the purposes for which they were collected, you withdraw your consent, there has been unlawful processing of the data, or for compliance with a legal obligation. Right to restriction of processing: You can request the restriction of the processing of your data, in which case we will only retain them for the exercise or defense of claims. Right to object: You can object to the processing of your data if such processing is based on the legitimate interest of the data controller or is for advertising purposes. Once we receive any of the above requests, we will respond within the legally established timeframes. You can file a complaint with the Spanish Data Protection Agency. If you would like more information about the rights you can exercise and to request forms for exercising these rights, you can visit the website of the Spanish Data Protection Agency, www.aepd.es.

Category of data

The categories of data we process are: identification data; professional data; economic and financial data; transactions of goods and services.